Read2You Support
We're here to help you get the most out of Read2You
Getting Started
How to Import Documents
- From Files: Tap the "+" button → "Import from Files" → Choose your PDF or text file
- From Web: Copy any article URL → Tap "+" → "Import from URL" → Paste and tap Import
- From Share Sheet: Open any app (Safari, Files, etc.) → Tap Share → Select "Read2You"
How to Listen
- Open any document
- Tap the Play button
- Adjust speed with the speed control (0.5x - 2.0x)
- Tap any paragraph to "play from here"
Voice Settings
Go to Settings → Voice & Speech to:
- Choose your preferred voice
- Adjust speech rate and pitch
- Download additional language voices
Subscription Plans
Free Plan
Price: $0
- Daily listening time with on-device voices
- No account required
- All content stays on your device
On-Device Pro
Price: $4.99/month (Monthly subscription)
- Unlimited listening
- Premium neural voices
- Full offline capability
- Maximum privacy with local processing
Cloud Pro
Price: $12.99/month (Monthly subscription)
- Everything in On-Device Pro
- AI document summaries
- Cloud voices with more languages
- Advanced text processing
How to Subscribe
- Go to Settings → Subscription in the app
- Choose your plan
- Complete purchase through App Store
- Features unlock immediately
How to Cancel Your Subscription
- Open Settings app on your iPhone/iPad
- Tap your name → Subscriptions
- Select Read2You
- Tap "Cancel Subscription"
- Confirm cancellation
Note: No cancellation fees. Your subscription remains active until the end of the current billing period.
Common Questions
How do I bookmark a page?
Tap the bookmark icon while reading. Access bookmarks from the document menu.
How do I highlight text?
Long press on any text and select "Highlight". Choose highlight colors in settings.
Does it work offline?
Yes! Free and On-Device Pro work completely offline. Cloud Pro requires internet for AI features only.
How do I change the voice?
Settings → Voice & Speech → Select Voice. Download voices for other languages as needed.
Can I organize documents into folders?
Yes! Long press on a document and select "Move to Folder" or create new folders from the library view.
How do I delete a document?
Swipe left on the document in your library and tap Delete.
Can I export audio?
Currently audio playback only. Export feature may come in a future update.
Troubleshooting
App crashes or freezes
- Force quit the app
- Restart your device
- Make sure you're running the latest version
- If issue persists, contact support
Voice not working
- Check device volume and mute switch
- Go to Settings → Voice & Speech
- Try selecting a different voice
- Make sure voice model is downloaded
Import not working
- Check internet connection (for URL imports)
- Make sure file is PDF or TXT format
- File size must be under 100MB
- Try importing from Files app instead
Subscription not activating
- Restart the app
- Go to Settings → Restore Purchases
- Check App Store subscriptions are active
- Contact support if still not working
Background audio not working
- Make sure playback has started before backgrounding the app
- Check that audio is playing (not paused)
- Verify no other apps are playing audio
- Try playing, waiting a few seconds, then pressing the home button
- Audio should continue playing in the background
Privacy & Data
- Free & On-Device Pro: Zero data collection, everything local
- Cloud Pro: Content sent for processing, deleted immediately
- Read our full Privacy Policy
Contact Support
Email: lancelot.koh@gmail.com
Response Time: 24-48 hours
When contacting support, please include:
- iOS version
- Device model (iPhone 14, iPad Pro, etc.)
- App version (found in Settings)
- Description of issue
- Screenshots if applicable
Feature Requests
We'd love to hear your ideas! Email us at lancelot.koh@gmail.com with "Feature Request" in the subject line.
Legal & Policies
© 2026 Read2You by SurpPass. All rights reserved.